Surveys

Finally we're getting some help in the S&M Department (No, it's Sales and Marketing). A very experienced friend of a friend, Bob, has agreed to help us start understanding our customers, and tap into their view of LiveProject.

This has also prompted me to due some major e-mail list shuffles, which I must admit is tough when you have had 85,000+ people sign up. E-mails just don't fit so well in Excel anymore.

So after much ado about nothing, I finally had to give in and write a bit of a 'tool' for MailChimp. Their new API guy, Jesse, has been helping me with their .NET Beta library, which has saved me oodles of time.

Now, we are surveying all our customers, and learning a heck of a lot. Should any one of you read this (highly unlikely given my 3 hits per day on this blog or so), then THANKS !